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FX Transactions

๐Ÿ“Œ What is an FX Transaction?โ€‹

In HelloMe, an FX Transaction (Foreign Exchange Transaction) is when money is converted from one currency to another. This is needed when a sender wants to pay or transfer money to someone in a different country or currency.

Example:

  • A user has money in GBP (British Pounds).
  • They want to send money to someone who needs NGN (Nigerian Naira).
  • The system swaps GBP to NGN at the correct exchange rate.
  • The converted money is then sent to the receiver.

โœ… How is an FX Transaction different?โ€‹

TypePurposeCurrencyExample
Normal Banking TransactionJust moves moneySame currencySend ยฃ100 to a friend in the UK
Remitter TransactionSender sends money to a beneficiaryMay include FXSend ยฃ100 GBP to a family member in Nigeria (GBP โ†’ NGN)
FX TransactionSwaps one currency for anotherDifferent currenciesChange ยฃ100 GBP to USD for international payout

Key difference:

  • A normal transaction just moves money.
  • An FX transaction changes money so the receiver gets the right currency.
  • A remitter transaction is about who is sending and receiving.

๐Ÿ“‹ Search Filtersโ€‹

The FX Transactions page includes search filters to help you find specific transactions:

  • Provider: Select the payment provider.
  • Remitter ID: Enter the ID of the sender.
  • Reference #: Search by transaction reference.
  • Classification: Filter by transaction type/class.
  • Currency: Filter by base currency.
  • Transaction ID: Search by transaction ID.
  • Sender Name: Enter the senderโ€™s name.
  • Receiver Name: Enter the receiverโ€™s name.
  • Type: Choose Debit or Credit.
  • Date From / Date To: Filter by date range.

Click Apply to search or Reset to clear filters.


๐Ÿ“Š FX Transactions Table โ€” Column Detailsโ€‹

FieldDescription
DateDate and time when the FX transaction was created.
TransactionUnique reference number for the FX transaction.
SenderName of the person or business sending the money.
ReceiverName of the person or business receiving the money.
Currency PairShows which two currencies are involved (e.g., GBP/USD).
BB (Base Balance)The amount in the base currency before the transaction.
DebitThe amount taken out from the base currency for the swap.
CreditThe amount added in the new currency after conversion.
BA (Balance Amount)The new balance in the base currency after the transaction.
CurrencyThe base currency used for this transaction.
TypeShows if the record is a Debit (money taken) or Credit (money received).
KYCShows if the Know Your Customer (KYC) verification is complete.
Last ErrorAny error message related to the transaction (if applicable).
ActionClick View to see transaction details or More for extra actions.

๐Ÿงฎ How it Works โ€” Exampleโ€‹

Example FX Transaction:

  • You have ยฃ134.52 GBP (BB).
  • You Debit ยฃ10 GBP.
  • The system converts it to $7.33 USD (Credit).
  • Your new base balance (BA) is ยฃ124.52 GBP.
  • Currency Pair = GBP/USD
  • Currency = GBP (your starting currency)

โœ… Actionsโ€‹

  • Click View to open full transaction details inclujding the APi Logs
  • Click More for extra actions if available (like get status, Cancel Transaction).

In summary:
The FX Transactions sub-module shows how HelloMe safely swaps money between currencies to complete international payouts โ€” simply and automatically.