Pending Transactions
This page allows you to view and manage all banking transactions that are pending action. You can review details, check for errors, and push failed transactions again.
๐ Search Filtersโ
At the top of the page, you can use the search filters to find specific transactions faster. You can filter by:
- Provider โ Select the payment provider.
- Remitter ID โ Enter the remitterโs ID.
- Reference # โ Enter the transaction reference number.
- Classification โ Select the transaction classification.
- Currency โ Select the transaction currency.
- Transaction ID โ Enter the transaction ID.
- Sender Name โ Enter the senderโs name.
- Receiver Name โ Enter the receiverโs name.
- Type โ Select the transaction type.
- Date From / Date To โ Set a date range to narrow down transactions.
Click Apply to filter results or Reset to clear all filters.
๐ Table Columnsโ
The table below shows the list of pending transactions with these details:
| Field | Description |
|---|---|
| Date | The date and time when the transaction was created. |
| Transaction | The reference number of the transaction. |
| Sender | The senderโs name. |
| Receiver | The receiverโs name. |
| Debit | The amount debited from the senderโs account. |
| Credit | The amount credited to the receiverโs account (if any). |
| Currency | The currency used for the transaction (e.g., EUR). |
| Type | The transaction type (e.g., Local Payment). |
| KYC | Shows if Know Your Customer (KYC) verification is complete. |
| Last Error | Shows the error message if the transaction failed (e.g., Customer validation did not pass). |
| Action | Click Push for Tribe to retry sending the failed transaction. |
โ Actionsโ
- To retry a failed transaction, click the Push for Tribe button next to it.
- Use the checkboxes to select multiple transactions if bulk actions are available.
โน๏ธ What is Tribe?โ
Tribe is the name of the payment gateway or payment processor our system uses to process transactions.
When you click Push for Tribe, the system tries to resend the transaction to Tribe for processing.
Note: Please always check the Last Error column to understand why a transaction failed before pushing it again.