Personals
🔰 What Is the Personals Sub-Module?
Personals are personal banking users who have been fully approved by an admin.
This means:
- Their KYC (Know Your Customer) process is complete.
- Their documents and details are verified.
- They are allowed to use all features linked to personal accounts.
✅ These users can now send money, manage beneficiaries, receive notifications, and use the HelloMe Money services fully.
🗂️ What You See in Personals
The Personals sub-module displays a list of all approved personal banking accounts.
This helps the admin team:
- Monitor active users.
- View profile details.
- Track transactions.
- Update status if needed.
🔍 Filters in Personals
You can search and filter the Personals list to find a specific user quickly:
| Filter | What It Does |
|---|---|
| Search | Find a user by name, phone, or keyword. |
| Select Provider | Filter by connected banking provider (e.g., Tribe). |
| Select Country | Filter by the country of residence. |
| Select Currency | Filter by the currency they use (e.g., GBP, EUR). |
| Select Status | Filter by current status (Active, Blocked, Inactive). |
📋 Personals Table
The table shows important user details at a glance.
| Column | What It Shows |
|---|---|
| Date | When the user was approved. |
| Name | User’s full name. |
| Phone Number | Primary phone number. |
| Country | Country of residence. |
| Currency | Currency for transactions. |
| Provider | Connected banking provider. |
| Status | Current status (Active, Blocked, Inactive). |
| Action | Options to view profile, update status, or manage user actions. |
👤 Personal Banking User Profile
When you click Profile for any approved user, you get full details, including:
✅ Basic Info
| Field | Example |
|---|---|
| Name | Kennedy Adebayo Odukomaiya |
| Status | Active |
| Phone | 48582885 |
| Date of Birth | 28-01-1970 |
| Date Created | 2025-06-05 03:47:01 |
✅ Tabs on Profile Page
| Tab | What It Shows |
|---|---|
| Status | Current account status (e.g., Active, Blocked). |
| Info | Full user information, address, contact details, KYC details. |
| Ledgers | Financial balances linked to the user’s wallet/account. |
| Beneficiaries | Saved beneficiaries for money transfers. |
| Transaction | User’s full transaction history. |
🛠️ What You Can Do in Personals
As an admin, you can:
- 🔍 Search and filter approved users.
- 👀 View full profile to confirm details.
- 📑 Audit transaction and beneficiary history for compliance checks.
⚠️ Key Points
- Personals are approved: These are not pending — they have passed all checks.
- Audit Trail: Every status change or update is recorded for compliance.
📌 Summary
The Personals sub-module lets you track, manage, and monitor all approved personal banking users on HelloMe Money.
Use it to:
- Keep customer records clean and accurate.
- Monitor account usage and trends.
- Stay compliant with KYC and transaction rules.
✅ Personals = Approved + Active + Ready to Transact