SAR Reports
🕵️♂️ What Is a SAR?
A Suspicious Activity Report (SAR) is a formal report raised internally (and sometimes to regulators) whenever a remitter’s activities trigger compliance red flags.
Common reasons for triggering a SAR include:
- Suspicious transaction patterns
- High-risk corridor usage
- Fraud alerts or sanctions hits
- Abnormal remittance behavior
- Document or identity irregularities
SARs are critical for compliance transparency, fraud prevention, and regulatory adherence within the HelloMe Money ecosystem.
🎯 Purpose & Importance
The SAR module provides:
✅ Risk Governance Transparency:
Every compliance action is recorded systematically.
✅ Evidence Trail:
Supports legal protection and audit readiness.
✅ Early Intervention:
Helps prevent money laundering or fraud.
✅ Regulatory Compliance:
Supports HelloMe Money’s obligations across UK, EU, and African corridors.
🛠️ Available Actions
Admins can perform the following actions within the SAR module:
-
✏️ Edit SAR:
Update compliance decision, investigation notes, status, or attached documents. -
👁️ View SAR:
Displays complete SAR details, including:- Agent, branch, and remitter information
- Compliance decision status
- Attachments (supporting documents)
- Admin comments and history
🔗 Workflow Integration
The SAR Reports module is deeply integrated into HelloMe Money’s compliance lifecycle:
| Connected Module | Integration |
|---|---|
| Remitters | Raise SARs on remitters flagged for suspicious KYC or high-risk behavior |
| Transactions | Auto-cancelled or held transactions may escalate to SARs |
| Watched / Blocked Remitters | SAR outcomes may move remitters to Watched or Blocked |
| Alerts / Risk Scores | SARs often result from high-risk scores or alerts |
| Audit Trail & Admin Logs | All SAR actions are tracked for compliance audits |
| Regulatory Reporting (optional) | SARs can be exported for submission to regulators (FCA, EFCC, etc.) if enabled |
🔰 Key Functions and Fields
The SAR main table provides a clear overview of all suspicious activity reports raised.
| Column | Description |
|---|---|
| Date | Date the SAR was created |
| Reference Number | Unique transaction or SAR reference ID |
| Remitter | Name of the remitter under review |
| Agent / Branch | Originating agent or branch location |
| Description | Summary of the suspicious activity |
| Compliance Decision | Status (e.g., SAR Filed, Not Suspicious, Escalated) |
| Transaction Refused? | Indicates if the related transaction was blocked |
| Status | Open, Closed, Under Review |
| Action | View, edit, or comment on the SAR |
1. Suspicious Activity Report (SAR) Report HomePage
2. To add a new report, the admin should click the “Add New Suspicious Activity” button located at the top-right corner of the screen.
3. On the create Page, the system request for the reference number of the transaction admin user wants to report.
4. When user presents a valid reference number, system present a form for the admin user.
➕ Add New Suspicious Activity Report form
The Add New Suspicious Activity Report form allows compliance officers and admin users to record new SARs (Suspicious Activity Reports) within the HelloMe Money admin panel. This ensures suspicious user or transaction activity is logged, tracked, and managed in alignment with compliance and audit requirements.
🎯 Purpose
Use this form when:
A transaction triggers fraud or sanctions alerts.
A remitter’s transaction pattern appears suspicious.
Compliance needs to escalate an activity for further investigation.
Logging SARs systematically helps maintain an audit trail, ensures regulatory compliance, and strengthens the platform’s risk management framework.
🗂️ Fields in the Form
| Field | Description |
|---|---|
| Reference Number | Unique identifier for the SAR (e.g., REF84229354). |
| Date | Date and time the SAR is created (e.g., 18 Jun 2025 8:52 am). |
| Country | Country of transaction or user activity (e.g., GBR). |
| Remitter | Full name of the remitter under review (e.g., Pius Chukwuemka Obieze). |
| Agent | Name of the originating agent (e.g., HelloMe United Kingdom). |
| Agent Branch | Specific branch (if applicable). |
| Compliance Decision | Dropdown to select the initial compliance outcome (e.g., SAR Filed, Escalated). |
| Transaction Refused? | Yes/No option indicating if the related transaction was blocked. |
| Description | Narrative summary detailing why the SAR is being created, including observed red flags. |
| Attachment | Upload supporting files (optional, e.g., flagged transaction logs). |
| Status | Current status of the SAR (Open, Closed, Under Review). |
⚙️ Workflow
1️⃣ Navigate to the SAR Reports page in the admin panel.
2️⃣ Click “Add New Suspicious Activity” in the top-right corner.
3️⃣ Fill out all required fields accurately.
4️⃣ Upload any supporting documents if available.
5️⃣ Click Save to add the SAR to the system for ongoing compliance review.
🚩 Why It Matters
✅ Transparency: Provides a clear compliance record for each suspicious case.
✅ Audit Readiness: Ensures all SARs are tracked for internal and external audits.
✅ Regulatory Compliance: Supports AML, fraud, and KYC processes in the UK, EU, and African corridors.
✅ Risk Management: Enables proactive escalation and investigation of suspicious users or transactions.
🛡️ Final Note
The SAR Reports sub-module is not just a compliance tool; it is a strategic safeguard for HelloMe Money’s operations, ensuring regulatory alignment while maintaining customer trust across global remittance operations.